Welcome to the Solution Center
If you have questions about using Bayer's CONTOUR® USB meter, you’ve come to the right place. Bayer Diabetes Care is here to help, with updates to products and software to better meet your needs.
  • For MAC OS 10.6.3 Snow Leopard, click here to upgrade your meter software to run Bayer’s GLUCOFACTS® Deluxe on your computer.  

  • For Windows 7 or Windows Vista users click here to download a shortcut icon to help launch Bayer's GLUCOFACTS® Deluxe Software when you insert your meter in your computer.

  • If you use Java 17, 18, 19, or 20, GLUCOFACTS® Deluxe may not run on your computer. To check your version of Java, click here.



If you are a Healthcare Professional, to update your meter software,
click here.